Bajipartners' Privacy Policy
— Your Data, Our Responsibility

Welcome to Bajipartners. This Privacy Policy explains how Bajipartners collects your personal information, where and for how long it is stored, who it may be shared with, and what measures are taken to keep it secure. By using the Bajipartners platform, you fully agree to this Privacy Policy.

Bajipartners is an international-standard Sports Betting platform built with Bangladeshi users in mind. We know how valuable your personal information is — which is why we work every day to ensure the highest level of security. If anything in this Privacy Policy is unclear, feel free to reach out directly at support@bajipartners.app.

This policy applies solely to the Bajipartners website and mobile app. Bajipartners is not responsible for the privacy practices of any third-party websites or services.

Bajipartners only collects information that is necessary to provide its services. We do not collect anything beyond what is needed. See the table below for details:

Bajipartners collects your information through several methods, all of which are fully transparent and based on your consent.

• Directly Provided: Information you provide directly during registration, when making a deposit, or when contacting support.
• Automatically Collected: Technical information is automatically collected from your device and browser while you use the platform.
• Cookies & Tracking: Bajipartners uses session and performance cookies to keep the platform running smoothly.
• Third-Party Verification: During the KYC process, your identity may be verified through a licensed verification agency.
• Payment Gateway: Financial information required during transactions via bKash, Nagad, and Rocket is received from the respective payment processors.

Bajipartners uses your data only for specific purposes. No information is ever used beyond its intended scope. The primary purposes are:

• Creating, managing, and securing your account.
• Processing betting and payment transactions.
• Meeting legal obligations — such as AML (Anti-Money Laundering) verification.
• Detecting and preventing fraud and unlawful activity.
• Delivering a personalized experience based on your preferences.
• Sending you relevant promotions and offers, with your consent.
• Improving platform performance and fixing bugs.
• Providing customer support and resolving complaints.

Bajipartners may share your personal information with third parties in limited and specific circumstances. Any such sharing is transparent and based strictly on necessity.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process a transaction.
• Identity Verifier: During the KYC process, a licensed verification agency may verify your identity document details.
• Legal Authorities: Where required by law or court order, relevant data may be disclosed to the appropriate authorities.
• Technology Partners: Cloud service and cybersecurity providers that operate the platform may access encrypted data.

Bajipartners uses cookies to improve the platform and ensure a smooth experience for you. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

Bajipartners follows industry-leading technology and processes to protect your data. Our security infrastructure is built on multiple layers of protection.

• 256-bit TLS/SSL encryption is applied to all data transfers.
• Passwords are stored using the bcrypt hashing algorithm — no one can access them.
• Two-Factor Authentication (2FA) is available to help secure your account.
• Access to servers and databases is strictly limited to authorized personnel only.
• Regular cybersecurity penetration testing is conducted.
• A real-time fraud detection system actively monitors for unusual login attempts and suspicious transactions.
• Data backups are maintained regularly in secure, encrypted storage.

Bajipartners believes you have full control over your personal data. You may exercise any of the following rights at any time:

• Right to Access: You may request to see what information Bajipartners holds about you.
• Right to Rectification: If any of your information is incorrect or out of date, you may request that it be corrected.
• Right to Erasure: You may request the deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
• Right to Portability: You can request a copy of your data in a readable format.
• Right to Opt Out of Marketing: You can opt out of marketing communications at any time.

To exercise any of these rights, email support@bajipartners.app. Bajipartners will respond to your request within 30 business days.

Bajipartners does not retain your data longer than necessary. Retention periods are determined by the type of data:

• Account Information: For as long as your account is active, and up to 5 years after closure for legal compliance purposes.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 7 years in encrypted form after verification.
• Support Message: Up to 2 years after the issue has been resolved.
• Analytics Data: In anonymized form for up to 2 years.

Once the retention period expires, data is securely and permanently deleted to ensure it cannot be recovered.

Bajipartners is a Sports Betting platform for adults only. No person under the age of 18 is permitted to use this platform.

• Age verification is carried out at the point of registration, and users under 18 are strictly prohibited from creating an account.
• Bajipartners does not knowingly collect personal information from minors.
• If we become aware that data has been collected from a minor, it is deleted immediately and the account is closed.

Bajipartners reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you via your registered email or through a platform notification.

• Updated policies take effect from the date they are published.
• Continued use of the platform after any changes have been made constitutes acceptance of the updated policy.
• If you do not agree with the updated policy, you may request to close your account.

If you have any questions, feedback, or concerns about this Privacy Policy, please don't hesitate to get in touch. Bajipartners is committed to protecting your privacy at all times.

• Email: support@bajipartners.app
• Live Chat: Use the live chat button on any page of the platform to speak with us directly.
• Response Time: We typically respond within 24–48 hours.

For formal privacy complaints, send an email with the subject line "Privacy Complaint" directly to our support address. Our dedicated team reviews all such complaints on a priority basis.