Frequently Asked Questions

Bajipartners FAQ —
Find answers to your questions right here

From registration and payments to betting and bonuses — straightforward answers to your most common questions, all in one place.

40+ Questions Answered
Last Updated 2026
Fully available in Bengali
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What can we help you with?

Click on any section below or scroll down to find the answer you're looking for.

Registration & Account

Everything you need to know about opening an account, verification, updating your profile, and managing your account.
Login & Security

Everything you need to know about password resets, OTP issues, account lockouts, and two-factor security.
Deposits & Withdrawals

BKash, Nagad, bank transfer — all your questions about deposit and withdrawal limits, processing times, and available methods.
Betting & Sports

Questions about bet types, odds, live betting, bet cancellations, and sports events.
Bonuses & Promotions

Details on welcome bonuses, cashback, referral offers, rollover requirements, and promo codes.
App & Technology

Everything about downloading and installing the mobile app, updates, and troubleshooting technical issues.
About the FAQ

Bajipartners FAQ — Why should you read this page?

Bajipartners is one of Bangladesh's most popular online Sports Betting platforms. Thousands of Bangladeshi users bet on cricket, football, kabaddi, and more every day. Whether you're new or a seasoned player, questions are bound to come up. This Bajipartners FAQ page is built to answer those questions clearly and directly.

Sometimes a small missing detail can cause a big problem — a stuck payment, a missing bonus, or a login issue. This Bajipartners FAQ section is here so you don't have to wait for support. You'll find solutions to most issues right here.

This page covers six categories of FAQs — registration, login, payments, betting, bonuses, and the app. Every answer is written based on real user experience and designed to be immediately useful.

  • Answers to over 40 of the most frequently asked questions, all in one place.
  • Written in plain English — no technical jargon.
  • Regularly updated with the latest information.
  • If you can't find an answer, you can reach our support team directly.
  • Optimized for easy reading on both mobile and desktop.

This FAQ is your guide at every step — from joining Bajipartners to placing your first bet. If you're new, start with the Registration section. For payment-related questions, head straight to the Payment section.

Quick tips for faster support: Type a keyword into the search box above — such as "deposit", "password", or "bonus" — and the relevant questions will appear instantly.
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Registration & Account

Account Registration & Management

Opening an account at Bajipartners is quick and easy. registration page Go to the registration page and enter your mobile number, email, and password. Verify with an OTP and your account will be ready within minutes. Registration complete. Free and takes just 3 minutes.

To register at Bajipartners, you must be at least 18 years old years old. You'll need an active Bangladeshi mobile number and an email address. Each person may only register one account — multiple accounts are strictly prohibited.

Yes, KYC verification is required before you can make a withdrawal. Upload a photo of your National ID (NID) or passport. Verification is typically completed within 24 hours. This keeps your account secure and helps prevent fraud.

After logging in, you can update your email, phone number, and personal details from profile settings. To change your name or date of birth, contact support with your KYC documents.

To close your account, email support@bajipartners.app with your registered mobile number and reason for the request. You can also take a temporary break under our responsible gaming policy.

Login & Security

Questions about account access and security

On the login page Go to the login page and enter your registered mobile number or email along with your password. You can also log in via OTP — a code will be sent to your mobile so you can sign in without a password. Keep the "Remember Me" option enabled for even faster access next time.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email — you'll receive a reset link or OTP. Use it to set a new password. The whole process takes just 2 minutes.

Wait 60 seconds first, then click the "Resend" button. Check that your mobile network connection is active. Make sure the mobile number you entered is correct. Also check your spam folder. If the code still doesn't arrive, contact support.

Your account may be temporarily locked after multiple incorrect password attempts. Wait 30 minutes and try again, or reset your password. If your account appears fully blocked, email support@bajipartners.app — the support team will resolve it promptly.

Enable two-factor authentication (2FA) from your profile settings. Use a strong password that combines numbers, letters, and symbols. Always log out after using an unfamiliar device. Never share your password or OTP with anyone.

Deposits & Withdrawals

Questions about payments and withdrawals

Bajipartners accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. All methods are secure and processed instantly. On the payments page More details available here.

The minimum deposit at Bajipartners is just ৳500. Start small and build your experience gradually. Maximum deposit limits may vary depending on the payment method.

Mobile banking withdrawals (bKash, Nagad, Rocket) are usually 15–30 minutes completed within that timeframe. Bank transfers may take 1–3 business days. Having your KYC verification completed speeds up the process.

Wait 15 minutes first and refresh the page. If the deposit still doesn't appear, email support@bajipartners.app with your transaction ID and a screenshot. Most cases are resolved within 2 hours.

Minimum withdrawal amount on Bajipartners ৳500. KYC verification must be completed before making a withdrawal, and the rollover requirements for any bonus must also be met.

Bajipartners does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply their own transaction fees. For more details, Payments Page View here.

Betting & Sports

Betting & Sports Questions

You can bet on over 20 sports on Bajipartners, including cricket, football, kabaddi, tennis, basketball, and volleyball. Sports Events View all ongoing and upcoming matches on the page. You can also place bets in real time on live matches.

Live betting, or in-play betting, lets you place bets in real time while a match is in progress. Odds shift based on how the game unfolds, so you can make decisions at exactly the right moment. On the betting page Watch live events.

Bets generally cannot be cancelled once confirmed. However, if a match is cancelled or postponed, your stake will be refunded. Where Cash Out is available, you can withdraw part or all of your funds while the match is still in progress.

Odds are a number that determines your potential payout. For example, at odds of 2.50, a ৳100 bet returns ৳250 if you win (including your original stake). Bajipartners supports three odds formats — decimal, fractional, and money line.

Yes, you can place accumulator (parlay) bets on Bajipartners — combine multiple events in a single bet for the chance to win bigger rewards. Keep in mind, though, that if any one of your selections is wrong, you lose the entire bet.

Bonuses & Promotions

Questions About Offers, Bonuses & Rewards

On your first deposit after registering at Bajipartners Welcome Bonus available. Bonus amounts and terms may change from time to time. To see the latest offers, Promotions Page Visit here.

Rollover means you need to place a certain amount in bets before you can withdraw your bonus. For example, a 5x rollover means if you receive a ৳1000 bonus, you must wager ৳5000 before it becomes withdrawable. Each offer has its own terms, so promotions page Read more.

Cashback offers return a portion of your net losses within a set period. Weekly or monthly cashback is credited to your account automatically. You need to stay active regularly to qualify for this benefit.

Earn bonuses by referring friends to the Bajipartners referral program. When a friend registers and makes a deposit using your referral link, you'll receive a commission. For full terms, promotions page Available.

There's an option to enter a promo code during registration or when making a deposit. A valid code will automatically apply the bonus to your account. For the latest active promo codes, Promotions Page Check back regularly.

App & Technology

Mobile App & Technical Issues

The Bajipartners app is available on both Android and iOS. On the app page and tap the download link for your device. On Android, download the APK file and make sure the "Install from unknown sources" option is enabled.

Start by closing the app and restarting it. Clear the cache (Settings > Apps > Bajipartners > Clear Cache). Update to the latest version. If the issue persists, uninstall and reinstall the app. If it still doesn't resolve, contact support.

When a new update is available, you'll get a notification within the app. Or, On the app page and download the latest version. Keeping the app updated ensures you get new features and the best security.

Yes, Bajipartners works fully on both mobile browsers and desktop. Access it easily via Chrome, Firefox, or Safari. That said, the dedicated app offers a faster experience and exclusive notifications.

Bajipartners uses SSL encryption and advanced security technology to keep your data safe. Your information is never shared with third parties. To learn more, visit our Privacy Policy Read more.
Support

Didn't find your answer? We're here

If you can't find an answer in the FAQ, our support team is available 24/7 to help.

Email Support

Send a description of the issue along with a screenshot and you'll receive a response within 2–4 hours.

Support@bajipartners.app

Live Chat

Click the chat icon in the bottom right corner of the app or website.

Avg. response time: 3 minutes

Terms & Conditions

Visit our page for the full terms and conditions.

Read Terms & Conditions →
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